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Category Archives: Telephone Etiquette
Basic Cell Phone Etiquette
Cell phone use is quickly climbing to the top of America’s pet peeve list. It,s a shame a device so useful in emergencies, security, and business communications can be so annoying when used without following simple etiquette rules. Most recently, … Continue reading
Cell Phones Ringing at Inappropriate Times
I have previously posted on the topic of cell phone use during meals, meetings, performances, checkout lines, and funerals. The basic rule is to turn the phone off or to a silence mode when attending any of these events. However, … Continue reading
Beepers and Pagers
Humans are not supposed to beep or buzz. Why is it so many people are emitting these noises in public places? Could it be they have acquired newly attached technical appendages? We are bombarded with so many unwanted noises on … Continue reading
Returning Business Phone Calls
Business phone calls should be returned within the same business day unless advised otherwise. If you know you will be in a meeting all day or you are working off site for the day and will not have access to … Continue reading
Appropriate Times For Telephone Calls
Has the ringing of a telephone ever woken you from a deep sleep after a late night working on a project or sitting up with a baby? Have you ever tried to get to sleep early to prepare for the … Continue reading
Avoid Interrupting Someone’s Sentence
How many times has someone interrupted your sentence when you were about to make an important statement? Perhaps a friend or spouse continually finish your sentences? Do Mr. or Mrs. Know-it-all tell the story much better than you can? Annoying, … Continue reading
Phone Etiquette – Disconnected Calls
Have you ever been disconnected in the middle of a telephone conversation? Or perhaps you were being transferred to another department and your call was dropped. When a disconnection occurs, frequently both parties quickly try to call one another back … Continue reading
Teleconference Etiquette
Teleconference calls, also known as conference calls, allow people from many different locations to communicate. A teleconference call should be planned and scheduled in advance just as any other meeting would be planned and scheduled in advance. Below are a … Continue reading
Telephone Etiquette – Wrong Numbers
At one time or another, we have all dialed a wrong number. When you realize what you have done, do not hang up abruptly. This is rude and can be unsettling to the person you called. Simply apologize to the … Continue reading
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Telephone Etiquette – Personal Announcements
I spend a great deal of time preparing graduates for their job search. One subject we discuss in depth is the personal announcement on their phone. What may have been fun while attending school is not going to make the … Continue reading