E-mail Etiquette – Reply vs. Reply All

When responding to an e-mail sent to a group of individuals, make sure you reply appropriately.

1) If you are responding to an e-mail regarding the original subject title, reply to the entire group to keep everyone involved in the e-mail thread.  To do this, select the reply all option.

2) If you are responding to an e-mail in regards to a subject different from the original subject and the subject still includes everyone on the original e-mail list, select the reply all option.   Change the subject title.

3) If you wish to communicate with the original sender about an individual concern which does not include others in the group e-mail, select the reply option.  Please be courteous to the individuals on the group list and do not include them in an individual conversation.

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