Match Communication Levels

Always respond to communication with the same or higher level of communication.

For example, if you receive a phone message, respond with a phone call or a face-to-face contact.  Do not respond to a phone call with an e-mail.  It will look as though you are trying to avoid that person.

Respond to an e-mail with an e-mail.  If you would like to take it to the next level of communication, respond with a phone call.

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