Category Archives: Business Etiquette

Arriving Late for a Meeting or an Appointment

This etiquette expert would advise you to never arrive late for a meeting or an appointment. It’s not all about you. Other people have schedules too and your tardiness interrupts their schedules. You may also be perceived as being disrespectful … Continue reading

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Poise & Composure

How we handle a situation or unfortunate mishap influences how we are perceived by others. When we remain calm and in control of our emotions, we are perceived as having poise and composure. These people are also perceived as having … Continue reading

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Avoid Interrupting Someone’s Sentence

How many times has someone interrupted your sentence when you were about to make an important statement? Perhaps a friend or spouse continually finish your sentences? Do Mr. or Mrs. Know-it-all tell the story much better than you can? Annoying, … Continue reading

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First Impressions

Research indicates people form judgmental opinions of others within the first seven seconds of meeting. 55% is based on visual perception 38% is based on tone of voice 7% is based on the actual words spoken Prospective customers select people … Continue reading

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Dining Etiquette – Entertaining Guests at a Restaurant

When entertaining guests at a restaurant, it is the responsibility of the host or hostess to make his or her guests feel comfortable. This is especially important when the guests are visiting a restaurant for the first time. A few … Continue reading

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Personal Grooming – Fingernails

Fingernails should be maintained at all times. This includes both ladies and gentlemen.  The hand can divulge a great deal of information about someone’s personality and work habits.  Nails should be clean, evenly cut, and cuticles pushed back. Professional manicures … Continue reading

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Exchanging Business Cards

The savvy businessperson will have a business card with them at all times. This includes the job searcher who is not currently employed by a company and the housewife who may be interested in scheduling play dates for her children. … Continue reading

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Phone Etiquette – Disconnected Calls

Have you ever been disconnected in the middle of a telephone conversation?  Or perhaps you were being transferred to another department and your call was dropped.  When a disconnection occurs, frequently both parties quickly try to call one another back … Continue reading

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Office Etiquette – Standing Up

Standing when someone enters your office is a means of showing respect. In today’s business environment, both males and females should stand to greet a guest or supervisor. However, it is not necessary to stand for individuals who frequently enter … Continue reading

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Cell Phone Etiquette on the Golf Course

In a recent survey, golfers placed cell phones on the top ten least wanted list. Yes, the high tech, can’t live without it, cell phone was listed right along with mulligans, neglected bunkers, and unsolicited advise. Cell phone etiquette on … Continue reading

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