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Category Archives: E-mail Etiquette
Be Considerate When Sending Large E-mail Attachments
Please don’t send a large e-mail attachment without the recipient’s approval or prior knowledge. You don’t want to annoy someone because their computer is inoperable while they wait for your file to download. It’s also possible they don’t have the … Continue reading
Maintain Appropriate Subject Headings – E-mail Etiquette
When sending e-mail messages, be sure the subject heading is directly related to the topic of the conversation. If you are communicating with someone about a topic and change that topic, change the subject heading as well and start a … Continue reading
Remove Names of the Deceased From E-mail Lists
A friend of mine who served on a committee with me recently passed away. As the committee began to prepare for its next meeting through e-mail announcements, I noticed my friends name was still on the mailing roster. This was … Continue reading
E-mail Etiquette – Sending Bad News
Avoid sending bad news in an e-mail. Think about the reaction the recipient might have to the news of a death, loss of job, or critical accident. They shouldn’t be alone when receiving such information. When receiving bad news, hearing … Continue reading
Posted in Business Etiquette, E-mail Etiquette, Etiquette Tips
Tagged E-mail Etiquette
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Responding to SHOUTING E-mails
Yesterday, I wrote about writing e-mails using capital letters where they do not grammatically belong and how such an e-mail would be perceived as shouting and rude. Since writing that post, I have been asked how to deal with individuals … Continue reading
Posted in Business Etiquette, E-mail Etiquette, Etiquette Tips
Tagged E-mail Etiquette
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E-mail Etiquette – Please Do Not SHOUT
Graphic designers frequently use capital letters in advertisements and poster designs. The capital letters might bring your attention to a particular product or set a style for the design. Used in this manner, the public does not take any offense … Continue reading
Posted in E-mail Etiquette, Etiquette Tips
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E-mail Etiquette – Reply vs. Reply All
When responding to an e-mail sent to a group of individuals, make sure you reply appropriately. 1) If you are responding to an e-mail regarding the original subject title, reply to the entire group to keep everyone involved in the … Continue reading
Replying To An E-mail
When replying to an e-mail, include the original message along with any additional correspondence so the person receiving it can easily reference past communication on that particular topic. If you are changing the topic of the e-mail, then start a … Continue reading
Thank You Notes: Electronic vs. Handwritten
I am frequently asked when a handwritten thank you note should be sent vs. an e-mail thank you note. My answer is very simple, always. If someone has taken time to go out of their way to do something special … Continue reading
E-mails May Not Be For Your Eyes Only
I have heard so many horror stories about private e-mail messages that have been sent where they shouldn’t have gone. There’s the e-mail that gives a full recollection of last night’s romantic date. Or perhaps there’s the message about what … Continue reading