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Category Archives: Telephone Etiquette
Be Courteous of the Time When Sending a Text
Hopefully, you would not call someone in the middle of the night to share something that just happened to “pop” into your head. This same courtesy should also be applied when sending a text. It’s wonderful you could stay out … Continue reading
Your Phone Voice in the Office
When speaking on the phone in an office setting, make an effort to keep the volume of your voice down. This is especially critical in open office spaces or those with cubicles. Remember, your co-workers have their own work to … Continue reading
Telephone Etiquette: In Person vs. On the Phone
The other day, I was trying to have a business conversation with a receptionist at a doctor’s office. I had several important questions I needed answers for. Every time I completed a question, the phone rang and the receptionist answered … Continue reading
Telephone Etiquette Tip – Smile When You Speak
A voice reflects the emotions of a person. When speaking on the phone, it is important to make sure your voice is reflecting the correct emotion for the conversation. The person on the other end of the phone can sense … Continue reading
Posted in Business Etiquette, Etiquette Tips, Telephone Etiquette
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Keep Voice Messages Short and Sweet
Be courteous of another person’s phone minutes. When you leave a voice message, you are using their minutes for the amount of time it takes you to leave the message as well as the amount of time it takes them … Continue reading
Telephone Etiquette – Don’t Relay Too Much Information When Answering the Phone
On numerous occasions, I have been given more information than I need when calling a business or a residence. When asking to speak with a certain individual, I only need to know if they are available to speak with me … Continue reading
Office Telephone Etiquette – Personal Phone Calls
It is sometimes impossible to avoid personal phone calls at the office. Do be considerate of company time and keep personal phone calls short and few. It is also important to keep personal business private in the office. Remember to … Continue reading