Tag Archives: phone etiquette

Match Communication Levels

Posted on August 30, 2012 by Sandy Hyde

Always respond to communication with the same or higher level of communication. For example, if you receive a phone message, respond with a phone call or a face-to-face contact. Do not respond to a phone call with an e-mail. It … Continue reading →

Be Prepared To Take Messages – Phone Etiquette

Posted on August 11, 2009 by Sandy Hyde

It is important to have a pad of paper and a writing instrument next to every telephone in a home or office. Don’t rely on your memory alone to take an accurate message. You also don’t want to make a … Continue reading →

Posted in Etiquette Tips, Office Etiquette, Telephone Etiquette | Tagged Office Etiquette, phone etiquette, taking messages, Telephone Etiquette | Leave a comment

Telephone Etiquette: In Person vs. On the Phone

Posted on February 19, 2009 by Sandy Hyde

The other day, I was trying to have a business conversation with a receptionist at a doctor’s office. I had several important questions I needed answers for. Every time I completed a question, the phone rang and the receptionist answered … Continue reading →

Posted in Cell Phone Etiquette, Etiquette Tips, Telephone Etiquette | Tagged Dayton etiquette, doctor's office etiquette, Etiquette Classes, Etiquette Coach, Ohio etiquette, personal phone etiquette, phone etiquette, professional etiquette, Telephone Etiquette | Leave a comment

Taking a Phone Message

Posted on October 7, 2008 by Sandy Hyde

When taking a phone message, be sure to get the following information to be helpful to both the caller and the person receiving the message. Taking a message properly will also help you to be perceived as professional, organized, and … Continue reading →

Posted in Business Etiquette, Etiquette Tips, Telephone Etiquette | Tagged business phone, Office Etiquette, phone etiquette, phone message, professional phone etiquette, receptionist etiquette, secretary etiquette, Telephone Etiquette | Leave a comment

Office Telephone Etiquette – Personal Phone Calls

Posted on May 7, 2008 by Sandy Hyde

It is sometimes impossible to avoid personal phone calls at the office. Do be considerate of company time and keep personal phone calls short and few. It is also important to keep personal business private in the office. Remember to … Continue reading →

Posted in Etiquette Tips, Office Etiquette, Telephone Etiquette | Tagged Office Etiquette, personal calls, personal calls on the office phone, personal phone calls, phone etiquette, Telephone Etiquette | Leave a comment