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Tag Archives: E-mail Etiquette
Match Communication Levels
Always respond to communication with the same or higher level of communication. For example, if you receive a phone message, respond with a phone call or a face-to-face contact. Do not respond to a phone call with an e-mail. It … Continue reading
Be Considerate When Sending Large E-mail Attachments
Please don’t send a large e-mail attachment without the recipient’s approval or prior knowledge. You don’t want to annoy someone because their computer is inoperable while they wait for your file to download. It’s also possible they don’t have the … Continue reading
Maintain Appropriate Subject Headings – E-mail Etiquette
When sending e-mail messages, be sure the subject heading is directly related to the topic of the conversation. If you are communicating with someone about a topic and change that topic, change the subject heading as well and start a … Continue reading
Remove Names of the Deceased From E-mail Lists
A friend of mine who served on a committee with me recently passed away. As the committee began to prepare for its next meeting through e-mail announcements, I noticed my friends name was still on the mailing roster. This was … Continue reading
E-mail Etiquette – Sending Bad News
Avoid sending bad news in an e-mail. Think about the reaction the recipient might have to the news of a death, loss of job, or critical accident. They shouldn’t be alone when receiving such information. When receiving bad news, hearing … Continue reading
Posted in Business Etiquette, E-mail Etiquette, Etiquette Tips
Tagged E-mail Etiquette
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Responding to SHOUTING E-mails
Yesterday, I wrote about writing e-mails using capital letters where they do not grammatically belong and how such an e-mail would be perceived as shouting and rude. Since writing that post, I have been asked how to deal with individuals … Continue reading
Posted in Business Etiquette, E-mail Etiquette, Etiquette Tips
Tagged E-mail Etiquette
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